Delete Your Data

When you're not signed in, almost everything Alate knows about you is stored on your device, and you can delete it from within the app. If you signed in with Google (optional), a synced copy lives in your account, and you can delete the account from the app too.

What's stored where

• Body profile (height, proportions, exact measurements): on your device. If you're signed in, also in your account.
• Fit check history: on your device. If you're signed in, your most recent fit checks (up to 50) are also in your account.
• Saved and bought pieces (including your "How did it fit?" answers): on your device. If you're signed in, bought pieces and your answers are also in your account; a note you type stays on your device only.
• Fit-calibration garments and budget range: on your device. If you're signed in, also in your account.
• Age-gate confirmation and privacy-policy agreement: on your device only.
• Device identifier (a random ID made on install): on your device; the server stores it only with the things listed in section 1d of the privacy policy.
• Google account info (email + name, only if you signed in): stored via Supabase Auth server-side.
• Brand-request notify email (only if you were signed in and tapped "notify me when added"): stored server-side until the notification is sent, then deleted within 30 days. If we haven't been able to send it, it is deleted 90 days after you asked.
• Restock-alert entries (product URL, size and device identifier, plus your email and account id if you were signed in): your email and identifiers are removed once the notification is sent, the alert expires, or the moment you unsubscribe; the brand, product link and size stay only as demand data.
• Advanced features request (only if you asked for one: the email you gave, device identifier, and your account id once linked, which happens when you asked while signed in or later sign in with that address): stored server-side until you delete your account or ask us to delete it.
• Shared measurement snapshots (only if you shared a link): deleted when the link expires, or at once when you tap Stop sharing on it in the app's Shared links list. Deleting your account stops every live link.
• Usage statistics (only if you turned on "Share usage stats to help improve Alate"): kept for at most 13 months with a random identifier that is replaced when you sign out, so we can't find your past records to delete them one by one. Turn the switch off in Profile to stop them at once.
• Size-range taps (only if you told a brand you'd buy a bigger or smaller size): the store, the product and a scrambled code, deleted after 90 days.
• Answers that help other shoppers (only if you gave them: a "How did it fit?" answer of too small or too large, a see-through answer, or a length or sleeve answer): sent without your name, account or device ID, so we can't pick out yours to delete it. See sections 1o to 1q of the privacy policy.
• Link to a slow store (only while we finish reading it for you): kept with your device identifier for at most six hours.

Delete from the app

If you're signed in, deleting your profile or a fit in the app syncs that deletion to your account too. Signing out clears the synced copy from that device but leaves it in your account, so signing in again restores it. To remove the account copy for good, delete the account.

What deleting your account removes

Deleting the account removes the Supabase Auth record and every synced row (profile, measurements, budget, calibration, fit history and bought pieces), along with your push tokens and any Advanced features request. Your email and account id are removed from any restock alert or brand notify request. This happens straight away, and always within 30 days.

Deleting the account in the app also signs you out and clears your profile, fit history, pieces and budget from that phone.

No longer have the app? Email us instead and include the email address associated with your Google sign-in:

Delete a notify email or an Advanced features request

You can ask us to delete a brand-request notify email, or an Advanced features request you made while signed out, without deleting anything else.

Include the email address you provided. We will remove the entry within 30 days.