Alate for Brands · a Shopify app

help shoppers pick the right size.

Add your sizing once, and shoppers can check which size will likely fit them on your product page or in the Alate app.

One industry report (Virtusize) puts size and fit behind more than half of fashion returns. Alate shows shoppers your own size data while they're choosing a size, so they're guessing less when they order.

See what shoppers get

We're setting up a small group of independent brands ourselves, using a private install link. The app isn't in the public Shopify App Store yet.

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The cost of a guess

what a fit return costs you.

On a small order it can easily cost more than you made on the sale.

  • Shipping both ways, which you usually pay for
  • Time spent checking, repacking and restocking the piece
  • Stock stuck in transit while the season moves on
  • Payment fees you don't get back when you refund
  • A new customer whose first impression is that your sizing is off

What your shoppers see

where shoppers see it.

Both use the size data you add. Your store never receives a shopper's measurements, only the size Alate suggests.

01

on your product page

The Alate Size Finder block adds a "What's my size?" button to any product that has a body-measurement size chart. On products without one, the button stays hidden.

No app needed
02

enter a few measurements

Shoppers type in their chest, waist and hips in cm or inches, and their height if they want. They get your size label and a note on the fit. If that size is sold out, the block says so.

Find my size
03

or use their alate profile

Shoppers who already use Alate can tap "Use my Alate profile" and approve it on their phone. The size then comes from the profile they've already set up.

Connect with Alate
04

in the alate app

When someone pastes one of your product links into Alate, their fit card uses your data. It tells them which of your sizes to order and where it will sit on them, and it uses your fabric details and your model's height too.

Alate app
05

what shoppers are told

The block tells shoppers that their measurements are used once and aren't stored or shared with your store.

Used once

Setup

an afternoon, and no developer.

The app's Home page takes you through three steps, and the checklist goes away once you've finished.

00

install from your link

We send you a private install link. Installing it connects the app to your store and doesn't change your theme code, checkout or catalogue.

01

add your size charts

Paste in a table, or let Alate look through your product descriptions for size charts. You check every row before it's saved. A chart can apply to one product, a collection or your whole shop.

02

tell alate who you serve

Tick the kinds of shoppers you design for, such as tall, petite, plus, wide or modest. Alate uses this to match your brand with shoppers whose body profile fits.

03

finish the products that need it

The Products page shows how many of your products are "ready for Alate shoppers". Open any product to add its chart, fit offerings, model sizing and fabric.

✓

show the size finder

Home checks your live theme and gives you a link that opens the theme editor with the block ready to add. Press Save and the button appears on your store.

What you control

the sizing comes from you.

size charts

Body measurements in cm or inches. Add a chart for one product, a whole collection or the entire shop.

fit offerings

Tall and petite ranges, longer or shorter legs and sleeves, extended sizes and made to measure. For each one you can add the extra length, the price difference, how long it takes and how to order it.

model sizing

Your model's height and the size they're wearing, for each product. Alate uses this to tell a shorter or taller shopper where a hem will land on them.

fabric

Paste the care label to fill in the fibre content, then say how much the fabric stretches.

restock alerts

If you tick "We won't restock this product", Alate stops offering back-in-stock alerts for it, so nobody waits for something that isn't coming.

sizes past your range

For each product, a count of Alate shoppers over the last 90 days who were outside your size range and said they'd want a bigger or smaller size. You see the number only, with no names or measurements.

defaults

Choose the unit for new charts, and set a default chart for any product that doesn't have its own.

Your data

your catalogue stays in shopify.

Alate only stores the sizing details Shopify doesn't have. This is what it reads and what it keeps.

What it reads, live

  • Products, prices, options, stock, tags and descriptions, when a shopper asks or when you import charts
  • Your live theme, to check whether the block is on it

What it keeps

  • Whatever you enter in the app, like size charts, fit offerings, model sizing and fabric
  • Your store's connection, with its access token encrypted

From shoppers

  • Measurements typed into the block are used once to work out the size. They aren't stored or sent to your store
  • When a shopper connects their Alate profile, the link between phone and page lasts ten minutes at most
  • Taps asking for sizes you don't make are counted without names and deleted after 90 days

When you uninstall

  • The block comes off your store with the app
  • Your store's connection and everything you entered are deleted straight away
  • Anything left is erased when Shopify sends its erase request 48 hours later

Where it lives

  • Supabase (Singapore) for what Alate keeps
  • Vercel for the app and its API
  • Sentry for error reports, with headers, cookies and query strings removed

Never

  • Keep a copy of your catalogue, prices or stock
  • Store your Shopify customers' data
  • Change your theme code, checkout or products
  • Set cookies from the block

The Alate for Brands privacy policy has the details. There's also support, and a page on how the Alate app reads a public product page.

FAQ

questions brands ask.

The merchant guide goes through setup step by step.

Do I need a developer?

No. You install from a link we send you, add your charts in the app and turn on the "Alate Size Finder" block in your theme editor. Your theme code isn't touched.

What if my sizing is unusual?

That's fine. Alate matches shoppers against your chart, so if your sizes run small or you cut for tall or petite bodies, the answer reflects that.

What does a shopper have to share?

On your store they either type in a few measurements, which are used once and then deleted, or connect their Alate profile. Your store only receives the size.

Does the block slow my store down?

It's a small theme app block that only loads on product pages. We're measuring how it affects page speed on a test store before the app goes into the public listing.

What does it cost?

We're setting up early-access brands ourselves. Write to us and we can talk it through.

What happens if I uninstall?

The block disappears and what you entered is deleted. The app never changed your catalogue, theme or checkout, so there's nothing to undo.

Early access

want to try it on your store?

Send us your store's URL and a line about your sizing, like what runs small or who you design for, and we'll get you set up.

Shopping? The Alate app

Get early access

send us your store's url.

We'll send you a private install link and help you set up. If you tell us a bit about your sizing, like what runs small or who you design for, we can get you live sooner.

partners@tessellate.co.in